Kuyhwon Tay Kuyhwon Tay Author
Title: DiGi正式补偿用户,免费派发500MB数据
Author: Kuyhwon Tay
Rating 5 of 5 Des:
数码网络(DiGi )在11月10日发生大断线让用户们倍受困扰。为了补偿用户们的损失,DiGi宣布在11月12日推出免费附送500MB的流量,不过因为一些技术问题11月12日当天不能让每个用户都兑现...
数码网络(DiGi )在11月10日发生大断线让用户们倍受困扰。为了补偿用户们的损失,DiGi宣布在11月12日推出免费附送500MB的流量,不过因为一些技术问题11月12日当天不能让每个用户都兑现免费上网数据,因此DiGi宣布把兑现的日期改为11月13日(星期五)。

无论预付或后付用户都可享有此项免费500MB数据优惠!预付用户(prepaid)需要在11月13日,早上10点30分至晚上11点59份之间,拨打*116*4*3# 或*138*3*3*1#(IDD Internet 用户)就可以获赠500MB 流量,为期24小时。

后付用户可以拨打*200*2*1#兑现免费数据。



Dear Customers, 

We apologize for the intermittent services this week. As a gesture of our appreciation for your kind patience and understanding, Digi is offering you free 500MB Internet. The redemption period is from 13th November 2015, 10.30AM to 13th November 2015, 11.59PM. The free data is valid for 24 hours from the time of redemption.

For PREPAID Customers, here's how to redeem your free Internet


For POSTPAID customers, here's how to redeem your free Internet

Option 1:


Option 2:
Redeem through the MyDigi app:
 Select "Insert Top-up" > Select "Internet 500MB 1-day". 
lease take note that all Digi customers with Internet subscription are eligible for this promo, except:

  • Digi Business
  • Digi Staff Benefit/Dealers
  • Digi Postpaid plans with NO active Internet Package (ie PAYU/PAYU2)
  • MVNO
  • Prepaid Broadband/Prepaid Internet
  • Prepaid Smart Plan
---

FAQs (Prepaid):

Q1:    How long is this offering (FREE 500MB) valid for?
A1 :    This offering is valid for 24 hours upon redemption. Redemption period is 13th November 2015 10.30AM until  13th November 11.59PM.

Q2:     When does the FREE 500MB expire?
A2       Free 500MB comes with 1 day validity which expires 24 hours from the time of redemption. Validity of the pass is based on 24 hour cycle .

Q3:     How many times can I redeem the FREE 500MB?
A3       You may redeem the free 500MB only once within offering period.

Q4:     Can I use this FREE 500MB with any of the Mobile Internet packages?
A4       Yes you can, however please note that the FREE 500MB quota will be utilized first before quota is deducted from your internetpackage.


FAQs (Postpaid):

Q1. How do I redeem the FREE 500MB Internet Quota?
A1. You may redeem the free 500MB Internet quota via MyDigi and select ‘Internet 500MB, 1day’ and/or UMB dial *200*2*1# and select ‘500MB-1day-RM0’.

Q2. When can I redeem the Free 500MB Internet Quota?
A2. You may redeem the Free 500MB Internet Quota from 13th November 2015, 10.30AM to 13th November 2015, 11.59PM.

Q3. How long is the Free 500MB Internet Quota valid for?
A3. The free 500MB Internet Quota will be valid for 24 hours from the time of redemption.

Q4. How many times can I redeem the Free 500MB Internet Quota?
A4. You may redeem the free 500MB only once.

Q5. What rate plans are eligible to redeem this Free 500MB Internet Quota?
A5. All Postpaid rate plans are eligible to redeem, as long as you have an active Internet package.

Q6. How does the Free 500MB Internet Quota work when I have my bundled Internet Quota?
A6. All Internet usages will first utilize the free 500MB Internet Quota until depleted. After which subsequent usages will utilize your bundled Internet Quota.

Q7. I am an Enterprise customer. Am I eligible to redeem the Free 500MB Internet Quota as well?
A7. This offer is only applicable for Mass Postpaid Internet customers. For Enterprise customers, do refer to your respective Account Manager for more information.

消息来源:http://community.digi.com.my/t5/Knowledge-Base/Free-500MB-Internet-Quota-for-24-Hours/ta-p/5697




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